Product Warranty Registration

Peace of mind is assured with your choice of a Mitsubishi Electric Refrigerator. We support our product with a comprehensive 24-month warranty. In order to obtain maximum benefit from your refrigerator, please read the following terms and conditions of your warranty.

Warranty Terms and Conditions

1. Repair, or at our discretion replacement, of any part which is found to be defective, for a full 24-month period from the date of sale. You must provide Proof of Purchase and your Warranty Card to obtain full benefits.
2. BDT Limited also offers a full 5-year warranty on the compressor part only of your refrigerator or freezer.

1. Service calls to correct the installation of the appliance, instruct or use of the appliance, replace or check fuses, wiring or plumbing within the house, or replace light bulbs.
2. Repairs when the appliance is used in situations other than normal domestic use.
3. Normal maintenance of a refrigerator or freezer unit. This includes cleaning and / or clearing of obstructions, both inside and outside the product.
4. Damage caused by the use of an accessory not supplied by BDT Limited.
5. Damage, fault or failure caused by the incorrect use or installation of the product or an accessory part.
6. Repair or replacement of accessory parts from normal wear and tear.
7. Replacement of doors for improper use of cleaning substances.*
8. Product that is not bought in New Zealand or is relocated overseas.
9. Physical damage to the unit during transit after purchase of the product (ie. out of the physical place of purchase).
10. Physical damage to the unit during transit to the store, unless reported immediately to the retailer and / or BDT Limited.
11. The relocation, or re-installation and setup of the product.
12. Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.
13. Damage to the product caused by accident, or act of God.
14. The traveling and transport costs if the product is situated outside areas in which a BDT Authorised Service Dealer is present. In areas where an Authorised Service Dealer is present, the transportation of the unit is also uncovered unless expressly agreed by BDT Limited. For a list of Authorised Service Dealers in your area, please call your retail store in which you bought the unit.
15. Any fault or service occurring outside the 24-month warranty period unless expressly agreed to be BDT Limited - this excludes the compressor, which has an extended 3-year warranty period (5 years in total).
16. The product if installed in a moveable dwelling eg. caravan or boat.
17. Faults caused by salt or sulphur corrosion.

* Please note when removing the required Energy Rating Label off your stainless steel refrigerator we recommend using "Tea Tree Oil" or "Eucalyptus Oil" along with a soft cloth rather than an abrasive cleaner as this may scuff the stainless steel finish.