Heat Pumps

Meet ComfortMaster

Whole-home comfort. Room-by-room control.

Your home isn’t one big space. So why treat it as one when it comes to your heating and cooling?

ComfortMaster combines a Mitsubishi Electric Ducted Heat Pump with our intelligent ZoneIQ Control System.

With individual room temperature control, you can heat or cool only the rooms you are using, improving comfort while maximising energy efficiency*.

* Does not heat and cool simultaneously.

The Right Ducted System Changes Everything

Your ComfortMaster Solution Starts with the Right Ducted System

ComfortMaster starts with the right Mitsubishi Electric ducted heat pump for your home. With a range of models available, each system can be tailored to suit your home’s size, layout and ceiling space.

Quiet, discreet, and largely hidden from view, a ducted heat pump delivers year-round heating and cooling through subtle ceiling or wall grilles. Mitsubishi Electric ducted systems offer flexible duct design, a wide range of airflow options, and models to suit both new builds and existing homes. Selected splittable models can even be separated into two parts for easier access through a ceiling opening, making them ideal for renovations or retrofits.

Paired with ZoneIQ, the right ducted model becomes ComfortMaster
— a smarter whole-home solution with individual room-by-room control.

ZoneIQ intelligent zone controller

Maximise Efficiencies

Instead of contending with uneven temperatures or wasting energy heating or cooling* unoccupied rooms, a ComfortMaster ducted system with ZoneIQ puts precision, efficiency, and effortless control at the centre of your home’s comfort.

Designed for the Way You Live

Every home is unique, its layout, the way sunlight moves throughout the day, how families use each space. That’s why a ComfortMaster Whole Home Ducted System with ZoneIQ goes beyond simply switching zones on and off. It allows each space to be set and maintained at its own ideal temperature and intelligently adjusts airflow room by room.

The Perfect Climate in Every Room

The result is consistent comfort where you want it, when you want it, and all while maximising energy savings by only conditioning the rooms you’re actually using.

* Does not heat and cool simultaneously.

ZoneIQ Main Controller ZoneIQ Main Controller
Main Controller
Living room
22° Living Room
Home office
20° Home Office
Master bedroom
18° Master Bedroom
Dining room
OFF Dining Room
Guest room
OFF Guest Room
Child's bedroom
22° Child's Bedroom
Home gym
18° Home Gym
ZoneIQ Wi-Fi Control app
Wi-Fi Control

Note: Above example shows system in heating.

Up to 10 Zones controlled
±0.5° Temperature increments
24/7 Wi-Fi control anywhere
Home floor plan - traditional ducted system, all rooms at 22°
Dining Room 22°
Home Gym 22°
Living Room 22°
Child’s Bedroom 22°
Guest Room 22°
Home Office 22°
Master Bedroom 22°

Understanding the issue

The Drawbacks with Traditional Ducted Systems

In a standard ducted air conditioning system, heating or cooling is delivered to all rooms at the same time, and at the same temperature, regardless of whether spaces are in use or have reached a comfortable temperature. The system operates from a single thermostat, meaning every room is treated the same.

This can lead to:

  • Over-heating or over-cooling rooms that don’t need conditioning
  • High energy use, as air is supplied to the entire home whenever the system runs
  • Limited comfort control, with no ability to tailor temperatures to individual rooms
  • Inefficient operation, especially in homes with varying room usage

Precision at your fingertips

Room by Room Temperature Control

Instead of relying on a single sensing point, a ComfortMaster Ducted system with ZoneIQ can use responsive sensors in every zone throughout your home. Each sensor monitors real-time conditions in each zone and sends temperature and humidity information to the ZoneIQ Main Controller for accurate room-by-room control.

What This Means For You

Personalised Comfort

  • Set and maintain precise temperatures for individual zones, so every room feels just right.
  • Temperature settings can be adjusted in ±0.5°C increments, allowing for truly personalised comfort.
  • Easy selection of heating, cooling, auto and fan speed modes.
Heating
Heating mode display
Zones
Cooling mode display
Cooling
Zones overview display
Fan Modes
Fan speed display

Stop wasting energy

Maximise Your Energy Savings

Optimal Individual Room Temperature

A ComfortMaster Ducted system with ZoneIQ compares real-time conditions against each zone’s set temperature and intelligently identifies where comfort is needed. The system then precisely adjusts output to ensure every zone efficiently maintains its optimal target temperature.

No More Heating or Cooling Empty Rooms

Why waste money heating or cooling rooms that are not in use? A ComfortMaster Ducted System with ZoneIQ allows you to easily turn rooms off that are unoccupied.

Maximise Energy Efficiency

When a zone reaches its set temperature, airflow is automatically reduced to that room and conditioned air is prioritised to the zones that still need it. This prevents over-heating or cooling individual rooms unnecessarily. This targeted control minimises waste, and improves overall system efficiency.

ZoneIQ home floor plan - intelligent zone control
Living Room 22°
Dining Room OFF
Home Office 20°
Child’s Bedroom 22°
Guest Room OFF
Master Bedroom 18°
Family arriving home - ZoneIQ has already created the perfect climate

ZoneIQ scheduling

Create Schedules and Timers

With ZoneIQ’s Weekly Scheduling your ComfortMaster System adapts seamlessly to how you live. Schedule up to 10 operating patterns across the entire week, set different temperatures for individual rooms,* and turn unused areas off, all while enjoying perfectly timed comfort that runs automatically in the background.

Wake up to a warm home in winter, cool bedrooms before bedtime in summer, and leave the house with confidence knowing your system adjusts itself. Comfort is always there, exactly when you need it.

ZoneIQ schedule - select days and time
ZoneIQ schedule - set temperature and mode

* Does not heat and cool simultaneously.

Bedroom - airflow intelligently adjusted
Guest Room 18°
When target temperature is reached, airflow is reduced intuitively.

Smart airflow management

Airflow is Intuitively Adjusted

Not all rooms in your home are the same. Some rooms receive direct sunlight and warm up quickly, while others remain cooler due to shade or limited use.

ZoneIQ intelligently adjusts airflow to suit each room, ensuring the right amount of heating or cooling is delivered* exactly where it’s needed, and only when it’s needed.

For example, the system may increase airflow to busy or sun-exposed rooms and reduce it in quieter or cooler areas that are already at set temperature.

Intelligent Damper Control

A ComfortMaster Ducted System with ZoneIQ intuitively adjusts dampers in precise 5% increments, allowing airflow to be fine-tuned for each zone.

Users can also manually set how much airflow they want in individual rooms, giving greater control over comfort.

How damper control works

* Does not heat and cool simultaneously.

Family arriving home
50% Target Humidity

Humidity management

Dry Mode Interlock

ZoneIQ uses advanced sensors to monitor indoor humidity conditions throughout your home, making it perfect for warm, humid days or nights when the air can feel sticky. When the ComfortMaster System is operating in Dry Mode it will work to reduce humidity in the air, targeting a user-defined value.*1

Target humidity can be set between 40% and 70%, with ZoneIQ responding to average readings across the home.*2

ZoneIQ Dry mode active Dry mode
ZoneIQ preferences - Dry Mode Interlock Enable interlock
ZoneIQ humidifier interlock - set target humidity Set target humidity

*1 Dry mode interlock does not increase humidity in the home.
*2 Humidity reduction may vary depending on ambient conditions. Results may differ or not always be immediately visible.

Control from anywhere

ZoneIQ Wi-Fi Control

With the Wi-Fi Control App, there’s no need to manage your ComfortMaster system from the wall-mounted main controller. Whether you’re relaxing at home, working late or away on holiday, the intuitive app interface lets you manage your system room-by-room with confidence from wherever you are.

All zones are displayed on a single screen, making it easy to view temperatures and adjust settings across your entire home.

Complete Home Control at a Glance

  • View and manage all zones from one simple screen. Instantly see which areas are on or off, check current temperatures, and make quick adjustments without moving from room to room.

Personalised Zoning Made Simple

  • Customise your system to suit your lifestyle.
  • Set and adjust temperatures for individual zones.
  • Turn unused areas off to save energy.
  • Create custom zone names.

Create Custom Zone Names

ZoneIQ app zones screen
ZoneIQ app zone detail screen

Discover our Range of Ducted Whole Home Heat Pump Solutions

Get started

Ready to take control of your home's comfort?

Talk to a ZoneIQ specialist about intelligent zone control for your Ducted Heat Pump system.

Or call us on 0800 784 382